01 Information we collect
Information you provide directly
- Contact details — name, company name, email address, and phone number submitted through a form or email.
- Operation details — equipment type, fleet size, preferred lanes, authority and insurance information, and other details relevant to dispatch support.
- Communications — the content of messages, quote requests, and support inquiries you send us.
Information collected automatically
- Basic technical data such as browser type, device type, and pages visited when you use this website.
- Cookies and similar technologies, as described in our Cookie Policy.
02 How we use your information
We use your information to:
- Respond to quote requests and inquiries submitted through this website.
- Discuss, set up, and provide dispatch or logistics coordination support.
- Communicate with carriers and customers about an existing or prospective business relationship.
- Maintain business records and meet accounting, tax, or legal obligations.
- Improve this website and the overall service experience.
We do not sell personal information as part of the ordinary operation of this website.
03 How we share information
We may share information with:
- Service providers who help us operate the website, hosting, or communications tools, under confidentiality obligations.
- Brokers, shippers, and carrier partners when reasonably necessary to coordinate a load or dispatch service you've requested.
- Legal or regulatory authorities when required by law, subpoena, or to protect our rights, safety, or property.
04 Data retention
We retain information for as long as reasonably necessary for the purpose it was collected, to maintain accurate business records, resolve disputes, or meet legal, tax, and regulatory obligations applicable to a trucking and logistics business.
05 Security
We use reasonable administrative and technical measures intended to protect the information we hold. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
06 Your choices & rights
You may contact us at any time to ask what information we hold about you. Depending on applicable law in your jurisdiction, you may have rights to access, correct, delete, or restrict how your information is used, or to object to certain processing. You can also manage cookie preferences on our Cookie Settings page.
07 Third-party services
This website may load third-party resources, such as web fonts, that can process limited technical information according to their own privacy policies. We're not responsible for the privacy practices of third-party websites you may reach through links on this site.
08 Children's privacy
This website and our services are directed at businesses and are not intended for use by children. We do not knowingly collect personal information from children.
09 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised date.
10 Contact
Privacy questions can be sent to hello@masterhaul.com.
This policy is a website privacy template tailored to the current Masterhaul site structure. Before publishing, confirm the company's legal entity details, service providers, data practices, and jurisdiction-specific requirements with appropriate legal counsel.
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